Privacy Policy

Who We Are

Aurocendra provides AI-driven data analysis and decision optimisation tools for individuals and small businesses managing multiple income streams. For any questions regarding this Privacy Policy or our data practices, please use the details provided on our Contact page.

Information We Collect

We may collect the following categories of information when you interact with our website or services:

Information you provide directly: such as your name, email address, company details, and any information submitted through contact forms, account registration, or correspondence with us.

Information collected automatically: such as IP address, browser type, device information, pages visited, referral source, and general usage patterns, typically gathered through cookies or similar technologies.

Information from use of our services: such as data you upload or connect for analysis purposes, account preferences, and interaction logs related to the performance of our platform.

How We Use Your Information

We use the information we collect for purposes including:

Providing, operating, and maintaining our website and services; responding to enquiries and support requests; improving and personalising our offerings; communicating updates, security notices, or administrative messages; monitoring usage to protect against misuse, fraud, or technical issues; and complying with applicable legal obligations.

Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to recognise returning visitors, remember preferences, and analyse site traffic. You can typically control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website.

Sharing of Information

We do not sell personal information. We may share information with trusted third-party service providers who assist us in operating our website and services (such as hosting, analytics, or communication tools), provided they agree to handle data in accordance with this policy. We may also disclose information where required by law, to protect our legal rights, or in connection with a business transfer such as a merger or acquisition.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

Data Security

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

Your Rights

Depending on your location and applicable data protection laws, you may have rights including the ability to access, correct, update, or request deletion of your personal information; object to or restrict certain processing; request a copy of your data in a portable format; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details on our Contact page.

International Data Transfers

If information is transferred, stored, or processed in a country outside your own, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we encourage you to review their respective privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised date, and we encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please reach out to us through the details listed on our Contact page.